Explore Common Frequently
Asked Questions

Have questions about our services? Find answers to the most common questions below, or contact us for personalized assistance.

Most Frequently Asked Questions

Find answers to the most common questions below, or contact us for personalized assistance.

General Questions

What are your opening hours?

We are open Monday to Friday with early morning and evening appointments available. Please see our Contact page for full opening times.

Do you accept NHS patients?

Yes, we offer both NHS and private dental care. Availability for NHS appointments may vary, so we recommend calling ahead.

How can I book an appointment?

You can book online through our website, call us directly on 020 8740 3021, or send us a WhatsApp message.

Do you offer emergency dental appointments?

Yes, we provide same-day emergency appointments whenever possible. Please call us as early as you can.

Do you accept walk-in patients?

We recommend booking in advance, but we will do our best to accommodate walk-ins if we have availability.

Treatment Questions

How long do dental implants last?

With proper care, dental implants can last many years, often 15 years or more. Regular check-ups and good oral hygiene are key.

Are same-day crowns as strong as lab-made crowns?

Yes, our same-day crowns are milled from high-strength ceramic and are comparable in
strength to traditional crowns.

What is the difference between a crown and a veneer?

A crown covers the whole tooth for strength and protection, while a veneer is a thin
layer on the front surface mainly for appearance.

Can Invisalign fix gaps between my teeth?

Yes, Invisalign can close gaps and straighten teeth in many cases. We offer free
consultations to check your suitability.

Practical Questions

Is there parking available near the surgery?

Yes, there is pay-and-display parking available nearby, and we are well connected by public transport.

Do you treat anxious patients?

Absolutely. We take extra time to explain treatments and can offer gentle sedation for those who need it.

How soon can I be seen for pain or swelling?

We prioritise urgent cases and aim to see you the same day if possible.

What is your cancellation policy?

Please give at least 24 hours’ notice to cancel or reschedule your appointment.

Do you have a children’s play area?

Yes, our practice is family-friendly and has a dedicated play area to keep younger patients comfortable.

Payment & Finance

Do you offer payment plans?

Yes, we offer interest-free finance options and Denplan membership plans to spread the cost of treatment.

Do you require a deposit for treatment?

Some treatments may require a deposit, which will be explained when booking.

What payment methods do you accept?

We accept cash, debit/credit cards, and bank transfers for larger treatment plans.

Can Invisalign fix gaps between my teeth?

Yes, Invisalign can close gaps and straighten teeth in many cases. We offer free
consultations to check your suitability.